shipping

Transport routes

Shipping and delivery

If you place an order, your goods will be shipped within 1-4 working days (Mon-Fri). You will receive a separate email when your shipment is shipped to track your shipment. This will be sent automatically as soon as the supplier processes it in his acceptance.

We deliver to all European countries. Write us a message if you would like shipping outside Europe/Switzerland/GB.

The regular shipping costs are (except for discount campaigns):
1. Free for purchases over 90 euros within Germany.
2. For shipping within Germany under 90 euros (including islands) 6 €.
3. Shipping to other European countries (including Switzerland) €17

Please note: Customs fees may apply for shipments to the NON-EU (Switzerland). These are to be borne by the buyer.

As a buyer with a German address, you can return goods free of charge via our returns portal with DPD (only within Germany).

When returning goods from NON-EU countries, make sure to include the relevant customs documents. If these are not available, packages will remain at the customs office and will be returned to you (the customs office will not inform you about missing documents).

Regular shipments are sent via Warenpost, DHL or DPD. The delivery time after sending abroad is usually 3-8 working days. In exceptional cases, shipments to Switzerland can also take 10 days.

Express shipments are sent via UPS (18 € within Germany).
Express shipments will be delivered by 12 p.m. the following day if the order has been placed and paid for by 10 a.m. If an express delivery cannot be carried out for operational reasons, you will receive a refund of the shipping costs and the shipment will be sent regularly.

If there are delays in shipping, you will be informed by email. If your package is ready to be picked up at a branch, you will also receive an email about it.

Anticipation is the greatest joy.

Linen belly belt CHILL + leash CHILL (BioThane®)Linen belly belt CHILL + leash CHILL (POP band)CHILL dog leash made of BioThane®/POP tapeHABDICH safety handleCarabiner hook - climbing carabiner made of stainless steel

Patents

Anti-stress tableware STURMFREI®

Guide your dog in the cleavage area and take the lead.

To the anti-stress tableware STURMFREI® For dog leashes RATZFATZ & Co.

What customers say

"I am very stunned:
- it is relaxing for the dog and for me - he walks more upright
than with the “pull harness” - the leash and also the harness
is so light thanks to the material. […] I like to do it […]
fertile ground falls, gladly advertising.”

"3 days of more relaxed going out with my dog. Berry. The applications I learned from the dog training are now much easier for me to implement. Not only does it say anti-pull harness, but there is also one inside - that's the subtle difference and I know it what I'm talking about (smile).

★★★★★

"What's also really great was the immediate changes in cycling after ours
Phone call last week. [...] so I like Clover a lot more
He left space and a leash while riding his bike and he didn't pull away from the bike but rather
walked easily alongside. [...] now that Clover has more freedom of movement, things are also more relaxed when someone else
Dog comes close."