Cancellation of online courses

Right of withdrawal for digital content and proof of service provision

The digital course content is accessed via the platform. "Dog Socialization" . Access to the course content is considered granted as soon as the customer activates their portal access and enters the course area. Opening and viewing the course content is recorded by the system and serves as proof of use of the digital service. Upon first accessing the course area, the contractually agreed service is considered fully rendered.

For this reason, there is no right of withdrawal pursuant to Section 356 Paragraph 5 of the German Civil Code (BGB) once the customer has begun using the digital content or has access to the content. In this case, withdrawal is excluded.

Contractual partners, payment processing and payment obligations

Payment processing for the use of services on the platform “Dog socialization” This is done via the payment service providers Digistore24 or Copecart . Payment for services is handled through these providers.

However, regardless of the payment processing, a certain amount is incurred upon first accessing the portal. “Dog socialization” a separate contract between the customer and Nina Bednarz.

If the customer uses the services offered via the portal and payment via Digistore24 or Copecart is not made or is not made correctly, the payment obligation lies directly with Digistore24 or Copecart. Nina Bednarz . In this case, the customer is obliged to pay the amount due directly to Nina Bednarz to pay, regardless of payment processing via the aforementioned payment providers.